tvb.com

 
 
  • 人才招聘

tvb.com
 
電視廣播有限公司
Product Operation Manager

HK Customer Service
( Ref: BBC/201707/03 )

• Liaise with other team members, including interacting with managers of different areas of the organization,
develop & implement comprehensive operating procedures that ensure the accuracy, timeless and
completeness of all processes
• Play a vital role by managing day-to-day activities, analyzing statistics, reading and writing reports
• Managing and monitoring the all billing/transaction setup and to provision to check it’s effective
• Coordinate with IT and Engineering team on managing production incidents, and ensure proposed solutions
are followed through. Maintain effective communication with all counterparts on project limitation, requirement
and changes
• Keep management informed by preparing reports; making presentations; interpreting information; making
recommendations
• Bachelor Degree in Computer Science, Software Engineering, Information Systems or other related
disciplines
• Minimum 5 years’ related operation and logistics experience in Hong Kong
• Meticulous, proactive and be able to work independently
• Excellent interpersonal and communication skills with users. Be a good team player and able to work in a fast-
paced organization and results oriented team. Works well with all functional levels in the organization;
capability to resolve complex problems with minimum confusion and frustration
• Able to communicate in English, Cantonese and Putonghua

刊登日期 2017/07/28

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  • 人才招聘