• 人才招聘
Senior Technical Officer (IT-Production Support)

Engineering & Technical Support
( Ref: BBC/201707/12 )

• Ensure all new service and changes are launched smoothly and operated with high service quality and
• Ensure all problems are identified and investigated, resulted in root causes, workarounds, and known errors
for which resolution will minimize disruption to the service and reduce the level of events in production
• Perform in accordance with established problem management process by set of procedures and perform
system loading and quality testing
• Setup system alarm monitoring tools and system diagnostic tools are in place for all provided services
• Participate in 7 x 24 On-Call rotation for all production related escalations
• Work closely with respective departments to resolve production application and system related issues
• Assist development and infrastructure teams with release/implementation and maintenance periods
• High Diploma / BS in Computer Science or equivalent work-related experience
• Knowledge of Cloud Computing, Linux, networking and security strong analytical and troubleshooting skills
• Minimum of 2 years’ IT production support experience
• Good oral and written communication skills
• Demonstrated teamwork and ability to work with diversified multi-location team
• Candidates with less experience will be considered as Technical Officer

刊登日期 2017/07/28


  • 人才招聘