tvb.com

 
 
  • 人才招聘

tvb.com
 
電視廣播有限公司
Senior Media Operation Specialist

Engineering & Technical Support
( Ref: BBC/201707/13 )

• Perform service desk duties to handle enquiries from customer service and supporting departments
• Act as tier 1 service desk support to follow through the incident management process to support service
recovery in time
• Perform system monitoring to maintain normal operation
• Collect measurement results for and formulate various management reports
• Coordinate and arrange operation work for each shift
• Bachelor Degree/High Diploma in Computer Science, Information Systems or related disciplines
• Holder of ITIL Foundation Certificate or above is preferred
• Minimum 2 years of hands-on experience in service operation
• Experience with high availability in production environment
• Good team player and able to work in a fast paced organization and result oriented team
• Strong communication, interpersonal, problem solving and analytical skills
• Shift duty is required
• Candidates with less experience will be considered as Media Operation Specialist

刊登日期 2017/07/28

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  • 人才招聘