Senior Technical Officer

( Ref: TVN441/0305 )


-Ensure all new service and changes are launched smoothly and operated with high service quality and availability
-Ensure all problems are identified and investigated, resulted in root causes, workarounds and known errors for which resolution will minimize disruption to the service and reduce the level of events in production platform
-Need to comply with established problem management process by set of procedures and perform system loading and quality testing
-Set up system alarm monitoring tools and system diagnostic tools for all provided services
-Work closely with respective departments to resolve production application and system related issues
-Assist development and infrastructure teams with release/implementation and maintenance periods


-Bachelor degree/ Higher Diploma in Computer Science or equivalent
-Minimum 2 years’ experience in IT production support
-Knowledge in Cloud Computing, Linux, networking and security
-Strong analytical and troubleshooting skills
-Good spoken and written communication skills
-Ability to demonstrate teamwork and work with diversified multi-location team
-Candidate with less experience will be considered as Technical Officer

刊登日期 2022/05/05